To increase the server timeout for Microsoft Outlook, go to File > Info > Account Settings > Account Settings… At the Account Settings window, click on the E-mail tab, select the email account that you want to configure and click the Change button.Ĭlick on the More Settings button, go to Advanced tab and you will find a slider for Server Timeouts. The error message shown by Microsoft is “ The operation timed out waiting for a response from the receiving (POP) server“.
Unfortunately Microsoft Outlook does not give you the option to extend the server timeout like what you get in Windows Live Mail. Increase Microsoft Outlook Server Timeouts A new Properties window will open, go to Advanced tab and there is a slider for Server Timeouts ranging from 30 seconds to 5 minutes. Alternatively, you can also press Alt+S, followed by the P key. Increase Windows Live Mail Server Timeoutsįor Windows Live Mail, go to the Accounts tab and click on Properties. Sending an email with a large attachment that takes a long time to complete is not affected by the server timeouts setting.
There are 2 things you can do in this situation which is to increase the server timeout value, and testing the POP3 mail server from an external service to ensure that the mail server is responding within the normal time frame which is usually in a few seconds.ĭo take note that increasing the server timeout value in the email client software is only for the time taken to establish a connection to the email server. This can happen when the server itself is having problems and is slow to respond to the connection, or it could be due to a connection problem between your computer and the mail server. Would you like to wait another 60 seconds for the server to respond?“. An example is when you receive a popup from Windows Live Mail saying “ Your POP3 server has not responded in 60 seconds. One of the common problems that a person using an email client software can experience is the connection timing out. However, the program is doing all the hard work in the background which is connecting to the mail server, performing handshakes, verifying certificates, authenticating, and finally downloading new emails to your computer.Ī lot of things can go wrong to prevent the software from being able to check for new emails. All you need to do is run the program and normally the software would auto check for new emails on startup. More Informationįor more information about SSL/TLS Renegotiation, please review this TechNet blog post.Checking your email using an email client software such as Windows Live Mail, Microsoft Outlook, IncrediMail, Mozilla Thunderbird and etc, may seem very easy once it is set up.
NoteDo not configure the server to use Strict mode, as this prevents the Outlook for Mac client from connecting to the Exchange server. External connections to Exchange Server may be blocked if this server is in Strict mode. If you are using a security product such as Microsoft Forefront Threat Management Gateway (TMG) for managing connections to Exchange Server from outside your company, you will need to configure your TMG server using KB article 980436. This method allows Outlook for Mac to connect to the server even when SSL 2.0 and 3.0 are blocked. This allows the Outlook for Mac client to establish a connection by using the SSL protocol and then renegotiate by using TLS. WorkaroundĬonfigure the Exchange server to support Compatible mode by using the instructions from KB article 980436. When SSL is disabled and secure renegotiation is implemented as defined in RFC 5746, Outlook requires the server to be in Compatible mode so that the session can be renegotiated from SSL to Transport Layer Security (TLS). The connection failure occurs because Outlook for Mac uses SSL to establish communication with an Exchange server. You cannot connect to a server that is running Microsoft Exchange Server from a Microsoft Outlook 2016 for Mac or Outlook for Mac 2011 client after disabling Secure Sockets Layer (SSL) on the server. Outlook 2016 for Mac Outlook for Mac for Office 365 More.